In-Service Help / Tips For Home Health Aides

The office has access to all Usernames & Passwords. Call the office if you need assistance with this.

The office can switch your courses from Spanish to English or vice versa, if they incorrectly assigned at setup.

Use a PC / Desktop for the easiest access.

If you want to use a mobile device, you must download the app.
The website will glitch on the mobile device if you are not on the mobile app.

HCP Training

If you are having App issues, Course loading issues, Test Submission Issues, Connection Issues. We Cannot Assist.

On every page when you are logged in, there is a SUPPORT ANNOUNCEMENT on the top banner. If it isn't visible. The information is copied below.

Contact Support for any Course Issues

If you run into any course or platform issues please contact support:

Phone: 877-307-8573

Email: help@homecarepulse.com

Support hours are Mon-Fri 8am to 7pm EST.

Contact Us

John 3:16

Office Hours

Hours may vary based on location.
Call (216) 898-5533 for our hours of operation.

Monday
9 AM - 4 PM
Tuesday
9 AM - 4 PM
Wednesday
9 AM - 4 PM
Thursday
9 AM - 4 PM
Friday
9 AM - 4 PM
Saturday
CLOSED
Sunday
CLOSED

Locations

Main Office

4161 Ridge Rd
Cleveland, Ohio 44144

Lorain, OH

5380 Oberlin Avenue
Lorain, Ohio 44053