The office has access to all Usernames & Passwords. Call the office if you need assistance with this.
The office can switch your courses from Spanish to English or vice versa, if they incorrectly assigned at setup.
Use a PC / Desktop for the easiest access.
If you are having App issues, Course loading issues, Test Submission Issues, Connection Issues. We Cannot Assist.
On every page when you are logged in, there is a SUPPORT ANNOUNCEMENT on the top banner. If it isn't visible. The information is copied below.
If you run into any course or platform issues please contact support:
Phone: 877-307-8573
Email: help@homecarepulse.com
Support hours are Mon-Fri 8am to 7pm EST.
Hours may vary based on location.
Call (216) 898-5533 for our hours of operation.
4161 Ridge Rd
Cleveland, Ohio 44144
5380 Oberlin Avenue
Lorain, Ohio 44053